Payment Arrangements & Deposit

For the processing of the payments your registered credit card data or the data of the direct bank transfer are used. 20% of the accomodation price on booking, 80% of the overnight stay price 30 days before arrival. The local tax and the amount for cleaning and laundry or the security deposit will be charged 48 hours or 2 days before arrival.

Security Deposit

The security deposit will be released or credited in the first week after departure or after checking the object. ATTENTION: Without security deposit, a key handover can not take place. A deposit in cash is not possible.

Check-In

By means of an authorized message, you will receive the code and name for your key box (check the point Keys) on your mobile number as well as parallel to your e-mail address at 16:00 on the day of arrival. Unfortunately, an earlier check-in is not possible.

Keys

The check-in takes place directly at your booked object. An exact and supplementary explanation you will receive 2 days before arrival by mail.

Parking Place

Free parking places are available directly at the object. You will receive the detailed information 5 days before arrival by mail.

Check-Out & Key Return

The apartment as well as the parking place must be left no later than 9:30 am on the day of departure. A check-out at a later time is not possible.

Bed Linen And Kitchen Equipment

1 bed set per person (1 x sheet, 1 x pillow case, 1 x duvet cover and 2 towels) is available. Each toilet is equipped with 2 rolls of toilet paper. In the kitchen you will find 2 tea towels or a kitchen roll.

Cancellation Fee

Changes and cancellations up to 30 days before arrival are free.
Changes and cancellations within 30 days will be charged with 100% of the total price. A resignation must be made in written form.